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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A context menu will show up. It contains in-depth info about all the actions that you can carry out on the given page. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast range of educational video clips demonstrating how to work with our hosting Control Panel. They're created for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you searching for, take a gaze at our comprehensive FAQ database, which includes questions asked by real individuals and provides practical solutions. We regulary "revamp" our FAQ database with new articles so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, you can contact our excellent team of tech support engineers available 24x7 and ready to assist you with any query. Each trouble ticket you send will be responded to in less than 1 hour (the average ticket response time is approximately twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 299502

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com